Introduction

There are 3 stages in the recruitment process to become an IT Volunteer at Citizens Advice Enfield

  • Stage 1 - Your application to see if you meet our requirements.
  • Stage 2 - The ICT Test which you are about to undertake.
  • Stage 3 - The interview which you may be invited to subject to you passing the ICT Test
  • Stage 4 - If you have been successful in all the above stages and us obtaining references, you will be invited to join us

    Instructions

  • You have 25 minutes to complete the test.
  • The test comprises of 20 IT related questions divided in 4 sections.
  • You need answer at least 14 questions correctly to attain the 70% pass marks.
  • There are 4 possible answer to each question of which only one is the correct answer.
  • At the bottom of each section you will see a next or previous button for you to move to the next or previous section.
  • You may go backward to the previous section if you wish to change any of your answers.
  • At the end of the test, you will see the submit button.
  • Only Click the submit button when you are ready to register all your answers.
  • Once you click on the submit button the test is complete.
  • DO NOT CLICK SUBMIT UNTIL YOU ARE READY TO REGISTER YOUR ANSWERS.

    GOOD LUCK

    Enter your Details

    Firstname Surname
    Email Address Mobile Phone

    • Question 103. In date encryption what does TLS stand for

    Transport Layer Security
    Traffic Layer Security
    Transport Layer Services
    Traffic Layer Services
     

    Question 34. Which of the following is not an input device

    Microphone
    Keyboard
    Joystick
    Monitor
     

    Question 62. How much free space does Google Drive offer?

    5Gb
    15Gb
    25Gb
    50Gb
     

    Question 6. What is the cell reference of the first cell in spreadsheet worksheet?

    A1
    1A
    B1
    1B
     

    Question 65. ICloud a free online data storage service provided by

    Microsoft
    Chrome
    Google
    Apple
     

    Question 49. A computer program that translates a program statement by statement into machine language is called

    Compiler
    Simulator
    Translator
    Interpreter
     

    Question 58. PAAS stands for

    Programming as a Service
    Project as a Structure
    Project as a Service
    None of the above
     

    Question 20. Which of the following is not true about RAM?

    RAM is a temporary storage area
    RAM is the same as hard disk storage
    RAM is volatile
    Information stored in RAM is gone when you turn the computer off
     

    Question 16. A computer network which is used within a building is called a:

    WAN
    MAN
    LAN
    SAN
     

    Question 23. FTP is an acronym for

    File Transaction Protocol
    File Transferable Protocol
    File Translation Protocol
    File Transfer Protocol
     

    Question 13. Select the true statement about an operatihg system (OS)?

    An OS controls peripheral allocates memory and organises data into fields and records
    An OS provides protection against viruses and controls peripherals
    An OS controls peripheral and allocates memory and processor time.
    An OS controls the processor and peripherals and allows the user to connect to the internet
     

    Question 17. With respect to computers which one of the following best describes phishing?

    A malicious program installed on a system that stays concealed to avoid detection
    A method of bypassing normal authentication procedures over a connection to a network.
    A type of unsolicited bulk email of identical messages sent to numerous recipients.
    An attempt to acquire sensitive information for malicious reasons by masquerading as a trustworthy entity.
     

    Question 80. Which is the correct statement.. The number of bits required for lPv4 address is ..

    more than number of bits required for lPv6 address
    same as number of bits required for lPv6 address.
    less than number of bits required for lPv6 address.
    64
     

    Question 78. Internet explorer is a type of

    Operating System
    Compiler
    Browser
    IP address
     

    Question 3. A collection of instructions that performs a specific task when executed by a computer

    algorithm
    programme
    research
    program
     

    Question 73. Which command to change the Execution Policy in Powershell?

    Reset-ExecutionPolicy
    Set-ExecutionPolicy Unrestricted
    Reset-ExecutionPolicy -null
    Reset-ExecutionPolicy -null
     

    Question 71. What is a CRM?

    A directory of Services
    An authentication database
    a database of clients details
    a local web directory
     

    Question 101. Which one is not a private IPv4 address

    10.168.12.101
    172.168.12.116
    192.168.12.110
    172.32.12.116
     

    Question 21. Most World Wide Web pages contain commands in the language

    NIH
    URL
    HTML
    IRC
     

    Question 29. If the binary equivalent of the decimal number 48 is 110000 then the binary equivalent of the decimal number 51 is given by

    110011
    110010
    110001
    110100